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Automatic Syncing

SignFlow automatically keeps your monday.com boards in sync with Adobe Sign through real-time webhooks. When an agreement's status changes in Adobe Sign, SignFlow processes the update and writes changes back to your board — no manual intervention needed.

How It Works​

When you connect your Adobe Sign account, SignFlow registers a webhook with Adobe Sign. This webhook listens for agreement status changes (e.g., signed, cancelled, expired). When an event fires:

  1. Adobe Sign sends the event to SignFlow
  2. SignFlow identifies the linked monday.com item(s)
  3. SignFlow updates the board based on your configuration

What Gets Synced Automatically​

Agreement Status​

When enabled via the Agreement Status Sync setting (sync_status), SignFlow creates or updates a Status column on your board whenever an agreement's state changes in Adobe Sign. The status label reflects the current Adobe Sign state (e.g., IN_PROCESS, SIGNED, CANCELLED, EXPIRED).

See Configuration for how to enable or disable status sync.

Form Field Data​

When the Agreements to Board setting is set to create_column or update_column, SignFlow syncs form field data (filled in by signers) from agreements back to your board columns whenever a status change event is received.

  • update_column — Updates existing board columns that match form field names
  • create_column — Creates new columns on the board if a matching column doesn't exist, then updates them

Field values are parsed based on their type — dates become Date column values, numbers become Number column values, and everything else maps to Text.

See Column Mapping for details on how fields are matched to columns.

Webhook Events​

SignFlow processes the following Adobe Sign webhook events:

EventWhat Happens
Agreement status changedUpdates the mapped Status column on your board
Agreement status changedSyncs form field data back to the board (if configured)
Credentials expiredAdds an in-app notification prompting you to re-authenticate

App Uninstall Cleanup​

When SignFlow is uninstalled from your monday.com workspace, all associated data is automatically cleaned up:

  • Adobe Sign webhooks are deregistered
  • Stored credentials and configuration are deleted
  • Agreement-to-item links are removed
note

Uninstalling SignFlow does not cancel any pending agreements in Adobe Sign. Those will continue independently.