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Notifications

Configure notification emails sent to form owners when responses are submitted.

Enabling Owner Notifications​

  1. Open Form Mailer sidebar on your form
  2. Toggle Notify form owner on
  3. Configure the notification template

Notification Settings​

SettingDescription
ToEmail address(es) to notify — defaults to the form owner
CCAdditional recipients to copy
BCCHidden recipients
SubjectNotification subject line (supports placeholders)
BodyNotification email template

Default Notification Template​

Form Mailer provides a default notification template that includes all form responses:

Subject: New form response: {{Form Title}}

New response received for "{{Form Title}}" at {{Timestamp}}.

{{All Responses}}

View response: {{Response URL}}

The {{All Responses}} placeholder generates a formatted list of all questions and answers.

Custom Notification Templates​

Customize owner notifications just like respondent emails:

<h2>New Lead Received</h2>

<table style="width: 100%; border-collapse: collapse;">
<tr>
<td style="padding: 8px; font-weight: bold;">Name</td>
<td style="padding: 8px;">{{Name}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Email</td>
<td style="padding: 8px;">{{Email}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Company</td>
<td style="padding: 8px;">{{Company}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Interest</td>
<td style="padding: 8px;">{{Which product are you interested in?}}</td>
</tr>
</table>

<p><a href="{{Response URL}}">View full response in Google Forms</a></p>

Multiple Notification Recipients​

Send notifications to different people based on responses:

  1. Go to Conditions tab
  2. Create rules that route notifications to different email addresses

Example: Route by Department​

ConditionNotify
Department equals "Sales"sales@company.com
Department equals "Support"support@company.com
Department equals "Engineering"eng-leads@company.com
Defaultadmin@company.com

Digest Mode​

Instead of one email per response, you can receive a daily digest:

  1. Go to Settings → Notifications
  2. Set Frequency to Daily digest
  3. Choose the delivery time

The digest includes a summary table of all responses received that day.

note

Digest mode collects responses throughout the day. If no responses are received, no digest email is sent.